Frequently Asked Questions

Shipping 

For orders shipping USPS Priority Mail, your order will arrive in 5-7 business days. We'll send you a tracking number as soon as they ship.

Local to Concord, NC and would rather pick up your order? Order by phone at (704) 785-4443 and schedule a time to stop by. Please note, we require a two-day lead time on local pickup orders. 

We will send you a confirmation email when your order is placed and a second email with a tracking number if your order is shipping via USPS. If you have any special requests please contact us directly or leave us a note on the order page and we will do our best to make it happen.

All of our products are shipped fresh from the Concord Post Office. They do a great job of handling our delicate cheese straws and spritz cookies but some breakage is always possible. Please let us know if you are ever dissatisfied with your order.

Shipping Rates

Up to $25                   $7.50
$25.01 to $50             $9.50
$50.01 to $75           $12.50    
$75.01 to $100         $15.50
$100.01 to $150       $18.50
$150.01 to $200       $21.50

Shipping to Multiple Addresses

If you're planning to ship to multiple addresses, please place a separate order for each delivery address - or give us a call and we'll help coordinate! 

Special Orders and Wholesale Inquiries

We're happy to accommodate large orders, be a part of your special event, and always welcome inquiries from retailers. Please call or email us with your specific delivery date or special request, at (704) 785-4443 or info@ritchiehillbakery.com.